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1. Overview
By using this website and placing an order, you agree to the following Terms & Conditions. These terms apply to all users, customers, and visitors of the website.
Our service provides personalized digital songs created based on the information submitted by customers.
2. Personalized Product
All songs created through our service are custom-made digital products. Customers provide personal information such as names, memories, and relationship details to help us create a unique song.
Because the product is personalized, each order is unique and made specifically for the customer.
3. Ordering Process
To create your personalized song, you will be asked to provide information such as:
Names
Relationship story or memories
Personality traits
Special moments
This information is used solely to generate your personalized song.
Customers are responsible for ensuring that the information provided is accurate and appropriate.
4. Delivery
Personalized songs are delivered digitally via email or WhatsApp.
Typical delivery time is 24 to 72 hours, although this may vary depending on order volume.
5. Payment
Payment may be collected after the song is delivered. Once your personalized song is ready, our team may contact you via WhatsApp or email to complete the payment process.
By placing an order, you agree to complete the payment once the product has been delivered.
6. Revisions
We strive to ensure customer satisfaction. Minor revisions may be requested if necessary. However, revision requests must be reasonable and related to the information originally submitted.
7. Refund Policy
Due to the custom and personalized nature of our products, refunds are generally not available once the song has been created and delivered.
However, if there is an issue with the order, customers are encouraged to contact us so we can find a suitable solution.
8. Intellectual Property
All songs created remain the intellectual property of our service.
Customers are allowed to use the song for personal purposes, including sharing it with friends, family, or loved ones.
Commercial resale or redistribution of the song is not permitted.
9. Privacy
We respect your privacy. Any personal information submitted for the creation of your personalized song will only be used for the purpose of creating and delivering your order.
We do not sell or share your personal information with third parties.
10. Limitation of Liability
Our service is provided for entertainment and gifting purposes. We are not responsible for any indirect damages or losses resulting from the use of the service.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes means you accept the updated terms.
12. Contact
If you have any questions regarding these Terms & Conditions, you can contact us through the contact information provided on the website.
